We are a local, independent firm. We provide a personal and professional service in Residential Lettings and Property Management.

We are focused on the priorities and needs of the Landlord, and we understand that letting your property can be a daunting experience.

Our most important consideration is providing you, the Landlord, with the best possible service and a suitable tenant for your property.

We would never put a tenant in your home that we wouldn’t put in our own.

As a Landlord you have a sole responsibility for ensuring the property is in a suitable condition for letting.

If your property is fully managed our regular interim property visits to the property will keep you updated on its condition and

the tenant will notify us of any problems that may occur.

We pride ourselves in offering a personal, professional and friendly service.

For our initial meetings with you we will if necessary be pleased to visit your property outside normal office hours, at a time that is convenient to you.

We use a licensed credit-referencing agency to establish a potential tenant’s financial worthiness. This usually checks details with their employers,

previous Landlord (if applicable), credit rating and character referees.

We offer a wide range of insurance products designed for Landlords, these include:

Our rent guarantee and legal expenses warranty is recommended and is available subject to the tenant’s status i.e. the information arising from

the prospective tenants references as above.

Rixon Independent Lettings Limited prepare the Agreement, normally on an Assured Shorthold Tenancy.

An Agency Agreement will be given and must be signed by all named owners of the property and returned to Rixon Independent Lettings Limited,

before marketing the property can commence.

Your property needs to be prepared to ensure at the end of the tenancy, all wear and tear and the condition of the tenancy can be easily assessed.

Rixon Independent Lettings Limited can prepare the inventory by a qualified person for you (a charge is made if the property is not Fully Managed).

Rixon Independent Lettings Limited hold a deposit on behalf of the tenant, equivalent to one month’s rent plus £100 cash deposit.

If the Landlord and Tenant are in agreement for a pet to be kept at the property, the deposit is then increased to an extra £150 to ensure that

the property is left in a clean and tidy condition.

At the start of a tenancy Rixon Independent Lettings Limited will accompany the new tenant to the property. This will be to go through the inventory

and fill out a moving in report which will be signed by the tenant at the time of check in. This avoids any future disagreements.

Meter readings will also be taken at this time and utilities will be notified accordingly.

We ask that 2 full sets of keys are provided, one for the tenant and the other for Rixon Independent Lettings Limited.

Rent is paid in advance to Rixon Independent Lettings Limited and then transferred to your own personal bank account.

We will carry out interim property visits to assess the general condition of your property periodically (usually every three months).

We also do a 1^st month property visit to ensure that the tenant has settled in well. We will provide you with a report after the visit.

All such visits will only identify visible problems and they are not surveys or detailed inventory checks.

Rixon Independent Lettings Limited will issue the required notice as specified by the Housing Act of 1988, of 8 weeks prior to the time the tenancy will expire.

If the tenant wishes to extend, Rixon Independent Lettings Limited will contact you to request acceptance to extend.

Upon completion of the tenancy we will check the property against the Inventory and the Schedule of Condition to see if or what part of the deposit should be

withheld to cover outstanding repairs. We do not release any part of the deposit to the tenant without the Landlord’s approval. If you are dissatisfied it is most

important that you should tell us immediately.

It is the Landlord’s responsibility to provide proof that the company who provide your Buildings Insurance is aware that the property is being let.

It will not be possible to let the tenancy proceed unless this information has been provided and a copy kept with Rixon Independent Lettings Limited.

It is the Landlord’s responsibility to advise the lender of permission to let a property. Failure to do so could be a breach of one of the mortgage covenants

and invalidate your insurance. A copy of the proof of agreement from the Mortgage Company must be supplied to Rixon Independent Lettings Limited.

It is a legal requirement for a Gas Safety Certificate to be issued by a CORGI registered engineer, before a Tenancy Agreement can begin.

The certificate is renewed on an annual basis. We can arrange for this to be carried out and you will be invoiced accordingly.

The Landlord is seen to owe the duty of care to his/her tenant(s) with regards to the electricity supplied at the property. Therefore, as above,

this needs to be checked prior to the tenancy beginning.

For ‘Fully managed’ and ‘Rent Collection’ services, will can arrange for this to be carried out and you will be invoiced for the safety check.

Soft furnishings must have a permanent attached label confirming that it complies with the Official Fire Resistance Standards.

The regulations require that the furniture pass the ‘match test’ and the ‘cigarette test’. This can include, mattresses, padded headboards, bed bases,

pillows, scatter cushions, padded chairs, garden furniture etc.

Please note that any furniture, which does not comply with three regulations, cannot be stored within the boundaries of the property to let.

Certificates for these must be received by Rixon Independent Lettings Limited at least 5 working days prior to the commencement of the tenancy.

Please advise if you wish for Rixon Independent Lettings Limited to arrange these for you or if you will be arranging this yourself.

Landlords have a statutory responsibility for certain repairs under Section 11 of the Landlord and Tenant Act 1985 relating to:-

The structure and exterior of the dwelling, drains, gutters and external pipes.

Installations in the dwelling for the supply of gas, electricity and sanitation.

Space and water heating appliances.

It is your responsibility for the maintenance of the property and if the tenant notifies us of any problems, we will contact you immediately.

You can then either contact your own qualified contractor or use one of our team of contractors that can carry out the work on your behalf.

We need to have notification which one of these options you choose, as we do not wish to have any delays if any problems occur for both your sake and the tenants.

You need to check with your accountant regarding any tax implications, as these will depend on several factors. In particular,

if you intend to go abroad for more than six months, you are regarded as non-resident Landlord and special rules apply.

Outlined below are the three basic elements of our service. However, we maintain a flexible attitude, and are generally able to adapt our services

to meet our client’s individual circumstances and needs.

This is our inclusive service, which provides for the marketing of the property and carrying out viewings, leading to the introduction and vetting of a prospective Tenant.

This proving satisfactory, we will then go ahead and prepare the Tenancy Agreement.

We will find you a suitable tenant, reference them and move them into your property with a detailed Inventory.

Your property will be inspected every three months and any problems or maintenance issues that may arise will be addressed.

Tenants rent will be collected each month and deposited into your designated bank account. A monthly statement/invoice will be provided.

At the end of the tenancy the tenant will be checked out with the original Inventory.

This is to ensure the property meets our high standards and at least meets the requirements of the inventory.

Option Two

As per Option One - everything is included with the exclusion of maintenance issues that will be reported directly to you as they arise.

As part of our unique service, the property will be inspected every quarter, giving us and you the reassurance that the property is being looked after.

We will find your Tenant, provide full referencing and prepare the Tenancy Agreements and check the tenants into the property with the fully detailed inventory.

You will be supplied with a copy of the inventory in preparation of the tenants check out of the property.

The security deposit will be passed onto yourselves; you then have 14 days to ensure that this deposit is protected. If required we can protect this deposit for you.